02343cam a22004217i 4500 18860642 pucpr 20181113105329.0 151116s2017 maua 001 0 eng 2015957525 9781305266438 1305266439 AU@ eng rda AU@ OCLCO YDXCP BTCTA IVJ OCLCO LTSCA OCLCO NZAUC DLC evl TK7887 .A5295 2017 004.068 23 004.068 A565c9 Andrews, Jean, 1946- CompTIA A+ guide to IT technical support / Jean Andrews, Joy Dark, Jill West. A+ guide to IT technical support Ninth edition. Boston : Cengage Learning, ©2017 lxii, 1119 pages : color illustrations, 29 cm text txt rdacontent unmediated n rdamedia volume nc rdacarrier Includes index. Machine generated contents note: ch. 1 First Look at Computer Parts and Tools -- ch. 2 Working Inside Desktop Computers and Laptops -- ch. 3 All About Motherboards -- ch. 4 Supporting Processors and Upgrading Memory -- ch. 5 Supporting the Power System and Troubleshooting Computers -- ch. 6 Supporting hard drives and other storage devices. -- ch. 7 Survey of Windows features and Support Tools -- ch. 8 Installing Windows -- ch. 9 Supporting I/O Devices -- ch. 10 Maintaining Windows -- ch. 11 Optimizing Windows -- ch. 12 Supporting Customers and Troubleshooting Windows -- ch. 13 Troubleshooting Windows Startup -- ch. 14 Connecting To and Setting Up a Network -- ch. 15 Supporting Network Hardware -- ch. 16 Supporting Mobile Operating Systems -- ch. 17 Windows Resources on a Network -- ch. 18 Security Strategies -- ch. 19 Supporting Printers and Customizing a System -- ch. 20 Virtualization, Linux and Mac OS X. Electronic data processing personnel Certification. Microcomputers Maintenance and repair Examinations Study guides. Computer software Examinations Study guides. Computer technicians Certification Study guides. Dark, Joy, West, Jill, ddc 6 23 004.068 274834 274834 0 0 ddc 0 0 10 10 9 2018-11-09 14 (Univ. Books) 105.00 0 004.068 A565c9 80000002624040 2018-11-09 00:00:00 115.00 6