TY  - BOOK
AU  - Plunkett,W.Richard
AU  - Attner,Raymond F.
AU  - Allen,Gemmy
TI  - Management: meeting and exceeding customer expectations 
SN  - 9780324568370
AV  - HD31 .P55 2002
U1  - 658.4 
PY  - 2008///
CY  - Mason, OH
PB  - Thomson/South-Western
KW  - Management
KW  - Local
N1  - ESTE LIBRO INCLUYE UN DISCO; Includes bibliographical references and index
ER  -