TY  - BOOK
AU  - Bennett,Greg
TI  - Consultative closing: simple steps that build relationships and win even the toughest sale 
SN  - 0814473997
AV  - HF5438.25 .B448 2007
U1  - 658.85 22
PY  - 2007///
CY  - New York
PB  - AMACON
KW  - Selling
N1  - Includes index; Consultative salespeople often struggle with closing -- Creating mini-steps in the closing process -- How to create mini-steps in the closing process -- How to use mini-steps to close for action -- Embracing no as a sales culture -- Consultative closing by focusing on after the sale -- Consultative closing for managers (a short course) -- A 4-week plan for implementation and lasting success
UR  - http://www.loc.gov/catdir/toc/ecip0612/2006012011.html
ER  -