Consultative closing : simple steps that build relationships and win even the toughest sale /
Greg Bennett.
- ix, 242 pages ; 23 cm.
Includes index.
Consultative salespeople often struggle with closing -- Creating mini-steps in the closing process -- How to create mini-steps in the closing process -- How to use mini-steps to close for action -- Embracing no as a sales culture -- Consultative closing by focusing on after the sale -- Consultative closing for managers (a short course) -- A 4-week plan for implementation and lasting success.