TY  - BOOK
AU  - Marriott,J.Willard
AU  - Brown,Kathi Ann
TI  - Without reservations: how a family root beer stand grew into a global hotel company 
SN  - 9780983303343 (paperback)
AV  - TX941.M37 M37 2012
PY  - 2012///
CY  - San Diego
PB  - Luxury Custom Publishing
KW  - Marriott International, Inc
KW  - History
KW  - Hotels
KW  - United States
N1  - Includes index; pt. 1. Put people first. Pay it forward -- He who listens well learns more -- All for one, one for all -- pt. 2. Pursue excellence. The benefits of being a hands-on manager -- Devilish details, heavenly results -- Decide to decide -- pt. 3. Embrace change. Preserve order amid change -- Preserve change amid order -- pt. 4. Act with integrity. Check your ego at the door -- Listen to you heart - and don't waste time on regret -- pt. 5. Serve our world. Not-so-random acts of kindness -- Why the journey is the reward -- Afterword. M-A-R-R-I-O-T-T ( My recipe for success) -- Marriott milestones
ER  -