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  <titleInfo>
    <title>Without reservations</title>
    <subTitle>how a family root beer stand grew into a global hotel company</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Marriott, J. Willard, (John Willard)</namePart>
    <namePart type="termsOfAddress">Jr</namePart>
    <namePart type="date">1932-</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <name type="personal">
    <namePart>Brown, Kathi Ann</namePart>
  </name>
  <typeOfResource>text</typeOfResource>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">cau</placeTerm>
    </place>
    <dateIssued encoding="marc">2012</dateIssued>
    <edition>First edition.</edition>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>191 pages, [12] pages of plates : color illustrations ; 23 cm</extent>
  </physicalDescription>
  <tableOfContents>pt. 1. Put people first. Pay it forward -- He who listens well learns more -- All for one, one for all -- pt. 2. Pursue excellence. The benefits of being a hands-on manager -- Devilish details, heavenly results -- Decide to decide -- pt. 3. Embrace change. Preserve order amid change -- Preserve change amid order -- pt. 4. Act with integrity. Check your ego at the door -- Listen to you heart - and don't waste time on regret -- pt. 5. Serve our world. Not-so-random acts of kindness -- Why the journey is the reward -- Afterword. M-A-R-R-I-O-T-T ( My recipe for success) -- Marriott milestones.</tableOfContents>
  <note type="statement of responsibility">J.W. Marriott, Jr. and Kathi Ann Brown.</note>
  <note>Includes index.</note>
  <subject>
    <geographicCode authority="marcgac">n-us---</geographicCode>
  </subject>
  <subject authority="lcsh">
    <name type="corporate">
      <namePart>Marriott International, Inc.</namePart>
    </name>
    <topic>History</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Hotels</topic>
    <geographic>United States</geographic>
    <topic>History</topic>
  </subject>
  <classification authority="lcc">TX941.M37 M37 2012</classification>
  <identifier type="isbn">9780983303343 (paperback)</identifier>
  <identifier type="lccn">2014412775</identifier>
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    <recordCreationDate encoding="marc">180509</recordCreationDate>
    <recordChangeDate encoding="iso8601">20180509155516.0</recordChangeDate>
    <recordIdentifier source="pucpr">18218396</recordIdentifier>
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