01922cam a22003857i 4500 270957 270957 18218396 pucpr 20180509155516.0 180509s2012 cauaf 001 0 eng d 2014412775 9780983303343 (paperback) (OCoLC)ocn829279622 UUM eng UUM rda OCLCO OCLCQ TTU OCLCF DLC lccopycat n-us--- evl TX941.M37 M37 2012 910.466 M3597w Marriott, J. Willard, Jr. (John Willard), 1932- Without reservations : how a family root beer stand grew into a global hotel company / J.W. Marriott, Jr. and Kathi Ann Brown. First edition. San Diego : Luxury Custom Publishing, 2012. 191 pages, [12] pages of plates : color illustrations ; 23 cm text txt rdacontent unmediated n rdamedia volume nc rdacarrier Includes index. pt. 1. Put people first. Pay it forward -- He who listens well learns more -- All for one, one for all -- pt. 2. Pursue excellence. The benefits of being a hands-on manager -- Devilish details, heavenly results -- Decide to decide -- pt. 3. Embrace change. Preserve order amid change -- Preserve change amid order -- pt. 4. Act with integrity. Check your ego at the door -- Listen to you heart - and don't waste time on regret -- pt. 5. Serve our world. Not-so-random acts of kindness -- Why the journey is the reward -- Afterword. M-A-R-R-I-O-T-T ( My recipe for success) -- Marriott milestones. Marriott International, Inc. History. Hotels United States History. Brown, Kathi Ann, 7 cbc copycat 2 ncip 20 y-gencatlg ddc 6 0 0 ddc 0 0 10 10 1 2018-05-10 donación 0 647.94 M3597w 80000002603051 2018-05-10 00:00:00 10.00 2018-05-10 6