01690cam a22003137i 450000100090000000300060000900500170001500800410003201000170007302000300009003500240012004000540014404200140019804300120021205000240022410000550024824501330030325000190043626400500045530000680050533600260057333700280059933800270062750000200065450506010067461000430127565000360131870000220135418218396pucpr20180509155516.0180509s2012    cauaf         001 0 eng d  a  2014412775  a9780983303343 (paperback)  a(OCoLC)ocn829279622  aUUMbengcUUMerdadOCLCOdOCLCQdTTUdOCLCFdDLC  alccopycat  an-us---00aTX941.M37bM37 20121 aMarriott, J. Willard,cJr.q(John Willard),d1932-10aWithout reservations :bhow a family root beer stand grew into a global hotel company /cJ.W. Marriott, Jr. and Kathi Ann Brown.  aFirst edition. 1aSan Diego :bLuxury Custom Publishing,c2012.  a191 pages, [12] pages of plates :bcolor illustrations ;c23 cm  atextbtxt2rdacontent  aunmediatedbn2rdamedia  avolumebnc2rdacarrier  aIncludes index.0 apt. 1. Put people first. Pay it forward -- He who listens well learns more -- All for one, one for all -- pt. 2. Pursue excellence. The benefits of being a hands-on manager -- Devilish details, heavenly results -- Decide to decide -- pt. 3. Embrace change. Preserve order amid change -- Preserve change amid order -- pt. 4. Act with integrity. Check your ego at the door -- Listen to you heart - and don't waste time on regret -- pt. 5. Serve our world. Not-so-random acts of kindness -- Why the journey is the reward -- Afterword. M-A-R-R-I-O-T-T ( My recipe for success) -- Marriott milestones.20aMarriott International, Inc.xHistory. 0aHotelszUnited StatesxHistory.1 aBrown, Kathi Ann,