Marriott, J. Willard,  Jr.  1932- <br/><br/>
Without reservations :  how a family root beer stand grew into a global hotel company / 
J.W. Marriott, Jr. and Kathi Ann Brown. 
 - First edition. 
 - 191 pages, [12] pages of plates :  color illustrations ;  23 cm 
<br/><br/> Includes index. 
<br/><br/>pt. 1. Put people first. Pay it forward -- He who listens well learns more -- All for one, one for all -- pt. 2. Pursue excellence. The benefits of being a hands-on manager -- Devilish details, heavenly results -- Decide to decide -- pt. 3. Embrace change. Preserve order amid change -- Preserve change amid order -- pt. 4. Act with integrity. Check your ego at the door -- Listen to you heart - and don't waste time on regret -- pt. 5. Serve our world. Not-so-random acts of kindness -- Why the journey is the reward -- Afterword. M-A-R-R-I-O-T-T ( My recipe for success) -- Marriott milestones. 
<br/><br/><label>ISBN: </label>9780983303343 (paperback) 
<br/><br/><label>LCCN: </label>2014412775 
<br/><br/><label>Subjects--Corporate Names: </label><br/>Marriott International, Inc.--History.
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotels--History.--United States
<br/><br/><label>LC Class. No.: </label>TX941.M37  / M37 2012