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  <titleInfo>
    <title>Essentials of business communication</title>
  </titleInfo>
  <name type="personal">
    <namePart>Guffey, Mary Ellen.</namePart>
    <role>
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    <role>
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  <name type="personal">
    <namePart>Loewy, Dana.</namePart>
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    <place>
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    <publisher>Cengage Learning</publisher>
    <dateIssued>20136</dateIssued>
    <dateIssued encoding="marc">2016</dateIssued>
    <edition>Tenth Edition</edition>
    <issuance>monographic</issuance>
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  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
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  <physicalDescription>
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    <extent>1 v. (various pagings ) : ill. ; 28 cm.</extent>
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  <abstract>Guffey and Loewy's ESSENTIALS OF BUSINESS COMMUNICATION presents a streamlined approach to business communication, featuring coverage of current technologies to prepare students for success in today's hyper-connected digital workplace. Exercises help students build confidence as they review grammar, punctuation, and writing guidelines. Students learn basic writing skills and apply them to e-mails, memos, letters, reports, and resumes. Model documents, exercises, and activities introduce the latest business communication practices. Digital resources in MindTap® include Aplia auto-graded content and grammar assignments, Write Experience for auto-graded writing assessment, and YouSeeU™ to facilitate oral communication through digital video.</abstract>
  <tableOfContents>Unit 1: Workplace Communication Today. Communicating in the Digital-Age Workplace -- Unit 2: The Business Writing Process -- 2. Planning Business Messages -- 3. Organizing and Drafting Business Messages -- 4. Revising Business Messages -- Unit 3: Workplace Messages -- 5. Short Workplace Messages and Digital Media -- 6. Positive Messages -- 7. Negative Messages -- 8. Persuasive and Sales Messages -- Unit 4: Business Reports -- 9. Informal Reports -- 10. Proposals and Formal Reports -- Unit 5: Professionalism and Team, Meeting, and Presentation Skills -- 11. Professionalism at Work: Business Etiquette, Ethics, Teamwork, and Meetings -- 12. Business Presentations -- Unit 6: Employment Communication -- 13. The Job Search and Résumés in the Digital Age -- 14. Interviewing and Following Up -- Appendixes -- A. Document Formats -- B. Proofreading and Corrections Symbols -- C. Citation and Documentation Formats -- Front Matter and End Matter -- Grammar/Mechanics Handbook -- Key to Grammar/Mechanics Checkups.</tableOfContents>
  <note type="statement of responsibility">Mary Ellen Guffey, Dana Loewy.</note>
  <note>Includes bibliographical references and index.</note>
  <subject authority="lcsh">
    <topic>Business writing</topic>
  </subject>
  <subject authority="lcsh">
    <topic>English language</topic>
    <topic>Business English</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Business communication</topic>
  </subject>
  <classification authority="lcc">HF5718.3 .G84 2016</classification>
  <identifier type="isbn">9781285858913</identifier>
  <identifier type="isbn">1285858913</identifier>
  <identifier type="lccn">2011944636</identifier>
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