@book{268684,
	author = {Ward, Kristin, and Chibnall, Susan H. and United States.},
	title = {Measuring excellence :},
	publisher = {U.S. Department of Justice, Office of Community Oriented Policing Services,},
	year = {2007.},
	address = {Washington, D.C. :},
	note = {Title from title screen (viewed on Sept. 27, 2008).},
	url = {http://purl.fdlp.gov/GPO/gpo73634}
}