TY  - BOOK
ED  - United States.
TI  - Effective ombudsman programs: six case studies 
PY  - 1991///
CY  - [Washington, D.C.]
PB  - Department of Health and Human Services, Office of Inspector General
KW  - Long-term care facilities
KW  - Patient representative services
KW  - United States
KW  - States
KW  - Case studies
KW  - Nursing homes
KW  - Ombudspersons
KW  - Older people
KW  - Services for
N1  - "June 1991."; "OEI-02-90-02122."; CRDP Project record
UR  - http://purl.fdlp.gov/GPO/gpo74997
ER  -