Effective ombudsman programs :  six case studies / 
Department of Health and Human Services, Office of Inspector General. 
 - 1 online resource (ii, 14 pages) :  illustrations 
<br/><br/> "June 1991."  "OEI-02-90-02122."  CRDP Project record. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Long-term care facilities--Patient representative services--States--Case studies.--United States<br/>Nursing homes--Patient representative services--States--Case studies.--United States<br/>Ombudspersons--States--Case studies.--United States<br/>Older people--Services for--States--Case studies.--United States
<br/><br/><label>GPO Item No.: </label>0445-B-07 (online) 
<br/><br/><label>Gov. Doc. Class. No.: </label>HE 1.75:OEI-02-90-02122 
<br/><br/><label>Report. No.: </label>OEI-02-90-02122