TY - BOOK ED - United States. TI - Long Term Care Ombudsman Program: complaint trends PY - 1999/// CY - [Washington, D.C.] PB - Department of Health and Human Services, Office of Inspector General KW - Long-term care facilities KW - Patient representative services KW - United States KW - States KW - Evaluation KW - Nursing home care KW - Quality control KW - Ombudspersons N1 - "March 1999."; "OEI-02-98-00350."; CRDP Project record UR - http://purl.fdlp.gov/GPO/gpo74916 ER -