TY  - BOOK
ED  - United States.
TI  - Medicare beneficiary telephone customer service
PY  - 2005///
CY  - [Washington, D.C.]
PB  - Department of Health and Human Services, Office of Inspector General
KW  - Medicare
KW  - Information services
KW  - Surveys
KW  - Call centers
KW  - United States
KW  - Consumer satisfaction
N1  - "August 2005."; "OEI-07-04-00030."; CRDP Project record; Includes bibliographical references
UR  - http://purl.fdlp.gov/GPO/gpo74238
ER  -