@book{25968,
	author = {Bamberger, Jeanne Shapiro. and Brofsky, Howard},
	title = {The art of listening},
	publisher = {Harper & Row},
	year = {[1972]},
	address = {New York},
	edition = {2d ed.},
	note = {In the 1969 ed. Brofsky's name appeared first on t.p.}
}