TY - BOOK ED - United States. TI - Zero stars: how gagging honest reviews harms consumers and the economy : hearing before the Committee on Commerce, Science, and Transportation, United States Senate, One Hundred Fourteenth Congress, first session, November 4, 2015 T2 - S. hrg. AV - KF26 .C69 2015 PY - 2016/// CY - Washington PB - U.S. Government Publishing Office KW - Consumer goods KW - United States KW - Evaluation KW - Consumer satisfaction KW - Business enterprises KW - Ratings and rankings KW - Business ethics KW - Electronic discussion groups KW - Censorship KW - Freedom of speech KW - Consumer protection KW - Economic aspects KW - Legislative hearings KW - lcgft N1 - Shipping list no.: 2016-0227-M; CRDP Project record; Includes bibliographical references; Microfiche; [Washington, D.C.]; U.S. Government Printing Office; [2016]; 1 microfiche : negative ER -