@book{250472,
	author = {Kinley, Nik and Ben-Hur, Shlomo},
	title = {Changing employee behavior},
	publisher = {Palgrave Macmillan},
	year = {2015.},
	address = {Houndmills, Basingstoke, Hampshire},
	url = {https://www.loc.gov/catdir/enhancements/fy1610/2014050083-d.html}
}