@book{249051,
	author = {Brantley, Clarice Pennebaker. and Miller, Michele Goulet.},
	title = {Effective communication for colleges},
	publisher = {Thomson/South-Western},
	year = {c2008.},
	address = {Mason, OH},
	edition = {11th ed.},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/toc/fy045/2003109348.html}
}