TY - BOOK AU - Martin, William B. ED - Cornell University TI - Quality service: the restaurant manager's bible SN - 0937056057 AV - TX911.3 .M27 M37 1986 PY - 1986/// CY - Ithaca, N.Y. PB - Cornell University, School of Hotel Administration KW - Restaurant management KW - Local KW - Restaurants N1 - Includes bibliographical references (p. ) and index ER -