The diffferent thinking for diffferent results Smith, Rolf 1940- creator text bibliography pau 2007 Third Edition monographic eng

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xxiii, 320 p. ill. ; 24 cm. Contents : How to Leverage Six Sigma with the 7 Levels of Change xiv -- The History of the 7 Levels of Change xvii -- How to Use This Field Guide 1 -- Level 1 : Effectiveness 21 -- Level 2 : Efficiency 37 -- Level 3 : Improving 57 -- Transitioning to Level 4 95 -- Level 4 : Cutting 105 -- Level 5 : Copying 125 -- Transitioning to Level 6 151 -- Level 6 Different 167 -- Level 7 : Impossible 201 -- What's next? 223 -- Getting ready for change (individuals) 229 -- Getting ready for changa (teams) 251 -- Appendices : A The Thinking Expedition - Five Case Studies 269 -- B The School for Innovators (SfI) 299 -- C USAF Electronic Security Command (ESC) Innovation Strategy Paper 309 -- D Elvira Stestikova's Chart of the 7 levels of Change 315 -- Index of Tools and Techniques 319 -- Bibliography & References 321 -- by Rolf Smith. Includes index. Include bibliography. Organizational change HD58.8 S65 2007 658.4/06 9781930819504 1930819501 2006031888 pucpr 150604 20241213152013.0 eng