TY - BOOK TI - Best practices guide CY - [Washington, D.C.] : |b Voice of America, |c [2011] KW - Voice of America (Organization) |v Handbooks, manuals, etc KW - Local KW - Government contractors |z United States |v Handbooks, manuals, etc KW - Government publications N1 - Shipping list no. 2011-0289-P ER -