TY - BOOK AU - Kasavana, Michael L. AU - Brooks, Richard M. TI - Managing front office operations SN - 9780133430783 AV - TX911.3 .M27 K385 2013 PY - 2013/// CY - East Lansing, MI PB - American Hotwl & Lodging Educational Institute KW - Hotel management KW - Local N1 - Includes bibliographical references and index ER -