Kasavana, Michael L. <br/><br/>
Managing front office operations 
Michael L. Kasavana 
 - 9th ed. 
 - East Lansing, MI  American Hotwl & Lodging Educational Institute  c2013. 
 - xiv, 649 p.  ill.  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780133430783 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel management
<br/><br/><label>LC Class. No.: </label>TX911.3  / .M27 K385 2013