using ACRLMetrics and PLAmetrics Hernon, Peter. creator Dugan, Robert E. 1952 - Matthews, Joseph R. text bibliography ilu Chicago ALA Editions, an imprint of the American Library Association 2015 monographic eng

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xv, 216 pages illustrations 28 cm. The context for libraries today and beyond -- Accountability -- Collections -- Services -- Staffing -- Benchmarking and benchmarking studies -- Best practices -- Moving towards outcomes assessment while simultaneously embracing value -- Usage -- Presenting the findings -- Managing with data (evidence). Peter Hernon, Robert E. Dugan, and Joseph R. Matthews. Includes bibliographical references and index. Library statistics Library reports Libraries Evaluation Statistical methods Library Administration Statistical methods Public libraries Statistics Academic libraries Statistics Z669.8 .H465 2015 025.1/021 9780838912430 (alk. paper) 2014018643 DLC 150109 20160527192906.0 329717 eng