Managing with data using ACRLMetrics and PLAmetrics
Peter Hernon, Robert E. Dugan, and Joseph R. Matthews.
- Chicago ALA Editions, an imprint of the American Library Association 2015.
- xv, 216 pages illustrations 28 cm.
Includes bibliographical references and index.
The context for libraries today and beyond -- Accountability -- Collections -- Services -- Staffing -- Benchmarking and benchmarking studies -- Best practices -- Moving towards outcomes assessment while simultaneously embracing value -- Usage -- Presenting the findings -- Managing with data (evidence).