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  <titleInfo>
    <title>Reinventing reference</title>
    <subTitle>how libraries deliver value in the age of Google</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Anderson, Katie Elson</namePart>
    <namePart type="date">1973-</namePart>
    <role>
      <roleTerm type="text">editor.</roleTerm>
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  </name>
  <name type="personal">
    <namePart>Cvetkovic, Vibiana Bowman</namePart>
    <namePart type="date">1953-</namePart>
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  <typeOfResource>text</typeOfResource>
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    <place>
      <placeTerm type="text">Chicago</placeTerm>
    </place>
    <publisher>ALA Editions, an imprint of the American Library Association</publisher>
    <dateIssued>2015</dateIssued>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>xv, 176 pages 23 cm.</extent>
  </physicalDescription>
  <tableOfContents>Referencing the future / by Vibiana Bowman Cvetkovic and Katie Elson Anderson -- A history of reference / by Julie M. Still -- Terrorism, privacy, and porn : reference ethics in the twenty-first century / by Zara Wilkinson and Vibiana Bowman Cvetkovic -- The real reference revolution : the digital library user / by Susan J. Beck -- Reference service trends and forecasts for academic librarianship / by Gary Golden -- The state of reference : school libraries / by Lawrence V. Ghezzi and Lawrence Johnson -- The future of public library reference / by Justin Hoenke -- The central image : the future of reference in academic arts libraries / by Sara Harrington -- Whither libraries? : user driven changes in the future of reference / by John Gibson -- Future world : strategic challenges for reference in the coming decade / by Stephen Abram -- LibraryNext : reference in 2052 / by John Gibson.</tableOfContents>
  <note type="statement of responsibility">edited by Katie Elson Anderson and Vibiana Bowman Cvetkovic.</note>
  <note>Includes bibliographical references and index.</note>
  <subject authority="lcsh">
    <topic>Libraries and the Internet</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Librarians</topic>
    <topic>Professional ethics</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Reference librarians</topic>
    <topic>Effect of technological innovations on</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Electronic reference services Libraries</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Reference services (Libraries)</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Reference services (Libraries)</topic>
    <topic>Information technology</topic>
  </subject>
  <classification authority="lcc">Z711 .R47 2015</classification>
  <classification authority="ddc" edition="23">025.5/2</classification>
  <identifier type="isbn">9780838912782 (print : alk. paper)</identifier>
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  <identifier type="lccn">2014031542</identifier>
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