TY  - BOOK
TI  - The power of listening (Poder de escuchar)
PY  - 1988///
CY  - Del Mar, Calif.
PB  - CRM/McGraw-Hill
KW  - Listening
KW  - Local
KW  - Communication -- Videorecordings
N1  - La biblioteca tiene el original en VHS, se reprodujo en DVD para uso interno
N2  - Demonstrates ways that people learn to break bad listening habits and become active and effective listeners
ER  -