@book{242767,
	author = {Munduate Jaca, Lourdes. and Martínez Riquelme, José M.},
	title = {Conflicto y negociación},
	publisher = {Pirámide},
	year = {2012.},
	series = {Psicologia},
	address = {Madrid},
	edition = {2a ed.}
}