Say it with data a concise guide to making your case and getting results
Priscille Dando.
- Chicago ALA Editions, an imprint of the American Library Association 2014.
- xiii, 132 pages illustrations 23 cm.
Includes bibliographical references and index.
Determining need, message, and audience -- Secrets of effective communication -- Working with the power of statistics -- Methods of measurement : surveys -- Methods of measurement : focus groups -- Presenting data to get results.
9780838911945 (alk. paper)
2013020183
Communication in library administration. Library surveys Library use studies Libraries--Evaluation--Statistical methods. Libraries--Marketing. Library statistics