TY - BOOK AU - Franks,Patricia C. TI - Records and information management SN - 9781555709105 (alk. paper) AV - Z665.2.U6 F73 2013 U1 - 020.973 23 PY - 2013/// CY - Chicago PB - Neal-Schuman, an imprint of the American Library Association KW - Library science KW - United States KW - Local KW - Archives KW - Administration KW - Business records KW - Management KW - Records N1 - Includes bibliographical references and index ER -