Staff development  a practical guide. 

 - Fourth edition  prepared by the Staff Development Committee, Human Resources Section, Library Administration and Management Association ; edited by Andrea Wigbels Stewart, Carlette Washington-Hoagland, and Carol T. Zsulya. 
 - Chicago  American Library Association  2013. 
 - viii, 219 pages  23 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Introduction to staff development / authors, Elaine Jennerich and Lisa Oberg -- Needs assessment : planning, implementation and action / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- The strategic imperative of library staff development : staff development and library strategic planning / authors, Raynna Bowlby and Linda Plunket -- How to set goals / author, Elizabeth Fuseler Avery -- Getting started : questions to ask / author, Julia Blixrud -- Developing orientation programs for new employees / authors, Carol A. Kochan and Sandra J. Weingart -- Core competencies for libraries and library staff / authors, Joan Giesecke and Beth McNeil -- How understanding the organization, clear expectations and competencies lead to successful coaching and performance / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- Cross functional training and collaboration within the organization / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- Refining the customer service attitude / author, Steve Carr -- Leading from any position / author, Maureen Sullivan -- Developing bench strength (succession planning) / author, Maureen Sullivan -- Planning a training and development infrastructure for library and information environments-roles and responsibilities / author, Julie Todaro -- Instructional design in library settings : designing effective and efficient training programs / authors, Myntha Cuffy and Dorothy Persson -- Using online video for staff training / author, Chad F. Boeninger -- The ideal : joint labor and management staff development programs / author, Lila Daum Fredenburg -- Assessing and ensuring the transfer of training / authors, David Delbert Kruger and John Cochenour. 
<br/><br/><label>ISBN: </label>9780838911495 (pbk. : alk. paper) 
<br/><br/><label>LCCN: </label>2012010062 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Library employees--In-service training.<br/>Career development<br/>Library personnel management<br/>Library education Continuing education
<br/><br/><label>LC Class. No.: </label>Z668.5  / .S7 2013 
<br/><br/><label>Dewey Class. No.: </label>023.8  / S7791 2013