TY - BOOK TI - Handbook of marketing and finance SN - 1849802726 U1 - 658.8 23 PY - 2012/// CY - Cheltenham, U.K., Northampton, Mass. PB - Edward Elgar KW - Marketing KW - Handbooks, manuals, etc KW - Local KW - Finance N1 - Includes bibliographical references and index; Pt. 1. Metrics and methods -- pt. 2. Creating, communicating, delivering, and sustaining value and firm performance -- pt. 3. Marketing actions and value destruction ER -