00624nam a2200181Ia 4500 313126 20160527190844.0 130323s2012 maua b 001 0 eng 2012938080 9781781006221 338.40684 P2381s 23 Parker, David. 261882 Local Service operations management the total experience David W. Parker. Northampton, MA Edward Elgar Publishing cop. 2012. xix, 557 p. ill. 25 cm. Includes bibliographical references and index. Service industries Management. 168847 Local 230915 230915 0 0 ddc 0 338_406840000000000_P2381S 0 evref 127993 10 10 9 2016-05-27 Amazon 59.95 504281 0 338.40684 P2381s 80000002488321 2016-05-27 00:00:00 r:313126 z:Presup. 2012-13 9