@book{230830,
	author = {Woodcock, Elizabeth W. and Warn, Bette A. and Medical Group Management Association.},
	title = {Operating policies & procedures manual for medical practices},
	publisher = {Medical Group Management Association},
	year = {c2011.},
	address = {Englewood, CO},
	edition = {4th edition},
	note = {ESTE LIBRO INCLUYE UN DISCO},
	url = {http://www.loc.gov/catdir/toc/ecip0620/2006029652.html}
}