TY - BOOK AU - Woodcock,Elizabeth W. ED - Medical Group Management Association. TI - Mastering patient flow: using lean thinking to improve your practice operations SN - 9781568292830 (pbk.) AV - R728 .W66 2007 U1 - 610.68 22 PY - 2009/// CY - Englewood, CO PB - Medical Group Management Association (MGMA) KW - Medicine KW - Practice KW - Local KW - Finance KW - Medical appointments and schedules N1 - Includes index; The lean-thinking revolution -- The physician's time -- Telephones -- Scheduling -- Patient access -- Reception services -- Waiting -- The patient encounter -- Prescriptions -- Managing test results -- Practice services -- Technology -- Fundamental financials -- The patient-centered practice of the future(TM) N2 - "Mastering Patient Flow, 3rd edition will help medical practices manage patient flow to improve operations to create and sustain patient value. Use this book to get up to speed on the fundamentals of managing medical practice operations or as a reference to revisit many familiar concepts from a new perspective"--Provided by publisher UR - http://www.loc.gov/catdir/toc/ecip0719/2007021881.html ER -