using lean thinking to improve your practice operations Woodcock, Elizabeth W. creator Medical Group Management Association text cou Englewood, CO Medical Group Management Association (MGMA) c2009 2009 3rd ed. monographic eng

print

xi, 524 p. ill. 23 cm. "Mastering Patient Flow, 3rd edition will help medical practices manage patient flow to improve operations to create and sustain patient value. Use this book to get up to speed on the fundamentals of managing medical practice operations or as a reference to revisit many familiar concepts from a new perspective"--Provided by publisher. The lean-thinking revolution -- The physician's time -- Telephones -- Scheduling -- Patient access -- Reception services -- Waiting -- The patient encounter -- Prescriptions -- Managing test results -- Practice services -- Technology -- Fundamental financials -- The patient-centered practice of the future(TM). Elizabeth Woodcock. Includes index. Medicine Practice Medicine Practice Finance Medical appointments and schedules R728 .W66 2007 610.68 W886m3 W 80 W886m 2007 9781568292830 (pbk.) 156829283X (pbk.) 2007021881 http://www.loc.gov/catdir/toc/ecip0719/2007021881.html http://www.loc.gov/catdir/toc/ecip0719/2007021881.html DNLM/DLC 130314 20160527190829.0 313027