Woodcock, Elizabeth W. <br/><br/>
Mastering patient flow  using lean thinking to improve your practice operations 
Elizabeth Woodcock. 
 - 3rd ed. 
 - Englewood, CO  Medical Group Management Association (MGMA)  c2009. 
 - xi, 524 p.  ill.  23 cm. 
<br/><br/> Includes index. 
<br/><br/>The lean-thinking revolution -- The physician's time -- Telephones -- Scheduling -- Patient access -- Reception services -- Waiting -- The patient encounter -- Prescriptions -- Managing test results -- Practice services -- Technology -- Fundamental financials -- The patient-centered practice of the future(TM). 
<br/><br/> "Mastering Patient Flow, 3rd edition will help medical practices manage patient flow to improve operations to create and sustain patient value. Use this book to get up to speed on the fundamentals of managing medical practice operations or as a reference to revisit many familiar concepts from a new perspective"--Provided by publisher. 
<br/><br/><label>ISBN: </label>9781568292830 (pbk.) 156829283X (pbk.) 
<br/><br/><label>LCCN: </label>2007021881 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Medicine.--Practice.<br/>Medicine.--Practice--Finance.<br/>Medical appointments and schedules.
<br/><br/><label>LC Class. No.: </label>R728  / .W66 2007 
<br/><br/><label>Dewey Class. No.: </label>610.68  / W886m3 
<br/><br/><label>National Library of Medicine Call No.: </label>W 80  / W886m 2007