TY  - BOOK
AU  - Knoer,Susan
TI  - The reference interview today
T2  - The Libraries Unlimited library management collection
SN  - 9781598848229 (alk. paper)
AV  - Z711 .K57 2011
U1  - 025.52 22
PY  - 2011///
CY  - Santa Barbara, Calif.
PB  - Libraries Unlimited
KW  - Reference librarians
KW  - Effect of technological innovations on
KW  - Local
KW  - Electronic reference services Libraries
KW  - Reference services (Libraries)
N1  - Includes bibliographical references and index; Reference face-to-face -- Special patrons and questions -- Cultural differences -- Live online: chat, push, and co-browsing -- Short bursts: tweets, text, and the next big thing -- Asynchronous reference -- Your abilities with disabilities -- Virtual reference in Second life and virtual worlds -- From theory to practice: new librarians and paraprofessionals -- Special libraries: law, medical, corporate, private and archives -- I'm asking for my child, friend, parent, boss
ER  -