01383nam a2200265Ia 450000100070000000500170000700800410002401000170006502000310008202000260011304000180013904200080015705000200016508200220018510000250020724500480023226000550028030000250033549000580036050400510041850504820046965000730095165000510102465000420107531257620181009022715.0130221s2011    cau      b    001 0 eng    a  2011010354  a9781598848229 (alk. paper)  a9781598848236 (ebook)  aDLCcDLCdDLC  apcc00aZ711b.K57 201100a025.52bK723r2221 aKnoer, Susan.2Local14aThe reference interview todaycSusan Knoer.  aSanta Barbara, Calif.bLibraries Unlimitedcc2011.  axiii, 138 p.c24 cm.0 aThe Libraries Unlimited library management collection  aIncludes bibliographical references and index.0 aReference face-to-face -- Special patrons and questions -- Cultural differences -- Live online: chat, push, and co-browsing -- Short bursts: tweets, text, and the next big thing -- Asynchronous reference -- Your abilities with disabilities -- Virtual reference in Second life and virtual worlds -- From theory to practice: new librarians and paraprofessionals -- Special libraries: law, medical, corporate, private and archives -- I'm asking for my child, friend, parent, boss. 0aReference librariansxEffect of technological innovations on.2Local 0aElectronic reference services Libraries2Local 0aReference services (Libraries)2Local