Knoer, Susan. <br/><br/>
The reference interview today 
Susan Knoer. 
 - Santa Barbara, Calif.  Libraries Unlimited  c2011. 
 - xiii, 138 p.  24 cm. 
 - The Libraries Unlimited library management collection .
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Reference face-to-face -- Special patrons and questions -- Cultural differences -- Live online: chat, push, and co-browsing -- Short bursts: tweets, text, and the next big thing -- Asynchronous reference -- Your abilities with disabilities -- Virtual reference in Second life and virtual worlds -- From theory to practice: new librarians and paraprofessionals -- Special libraries: law, medical, corporate, private and archives -- I'm asking for my child, friend, parent, boss. 
<br/><br/><label>ISBN: </label>9781598848229 (alk. paper) 9781598848236 (ebook) 
<br/><br/><label>LCCN: </label>2011010354 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Reference librarians--Effect of technological innovations on.<br/>Electronic reference services Libraries<br/>Reference services (Libraries)
<br/><br/><label>LC Class. No.: </label>Z711  / .K57 2011 
<br/><br/><label>Dewey Class. No.: </label>025.52  / K723r