TY - BOOK AU - France,Sue TI - The definitive executive assistant and managerial handbook[electronic resorce]: a professional guide to leadership for all PAs, senior secretaries, office managers, and executive assistants AV - HF5547.5 .F688 2012eb U1 - 651.3 23 PY - 2012/// CY - London, Philadelphia PB - Kogan Page KW - Administrative assistants KW - Handbooks, manuals, etc KW - Local KW - Office practice KW - Office management KW - Secretaries KW - Electronic books KW - local N1 - Includes bibliographical references (p. [209]-218) and index; The leadership challenge -- How to motivate yourself and your teams -- Developing emotional intelligence -- Leading effective teams to success -- Performance management -- Coaching -- How to communicate with different personality and behavioural styles -- Managing projects -- The art and science of effective negotiation -- Change management : how can you help? UR - http://site.ebrary.com/lib/pucpr/docDetail.action?docID=10614670 UR - https://login.ezproxy.pucpr.edu/login?url=http://site.ebrary.com/lib/pucpr/docDetail.action?docID=10614670 ER -