France, Sue. <br/><br/>
The definitive executive assistant and managerial handbook[electronic resorce]  a professional guide to leadership for all PAs, senior secretaries, office managers, and executive assistants 
Sue France. 
 - London  Philadelphia  Kogan Page  2012. 
 - 1 online resource (248 p.)  ill.  24 cm. 
<br/><br/>Includes bibliographical references (p. [209]-218) and index. 
<br/><br/>The leadership challenge -- How to motivate yourself and your teams -- Developing emotional intelligence -- Leading effective teams to success -- Performance management -- Coaching -- How to communicate with different personality and behavioural styles -- Managing projects -- The art and science of effective negotiation -- Change management : how can you help? 
<br/><br/><label>ISBN: </label>9780749465834 (e-ISBN) 
<br/><br/><label>LCCN: </label>2012025895 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Administrative assistants--Handbooks, manuals, etc.<br/>Office practice--Handbooks, manuals, etc.<br/>Office management--Handbooks, manuals, etc.<br/>Secretaries--Handbooks, manuals, etc.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books
<br/><br/><label>LC Class. No.: </label>HF5547.5  / .F688 2012eb 
<br/><br/><label>Dewey Class. No.: </label>651.3