Mahoney, Francis Xavier

The TQM trilogy using ISO 9000, the Deming Prize, and the Baldrige Award to establish a system for total quality management Francis X. Mahoney, Carl G. Thor. - New York American Management Association 1994. - xii, 228 p. ill. 24 cm.

Includes bibliographical references (p. 219-224) and index.

0814451055 29.95

93040248


Total quality management
Malcolm Baldrige National Quality Award.
ISO 1400 Series Standards
Quality control--Standards.
Quality assurance--Management.

HD62.15 / .M346 1994

658.4/013