02190nam a2200301Ia 4500 311265 20210506062808.0 co |g||||||||| 121214s2012 flua b 001 0 eng 2011031718 9781439828076 (hardcover : alk. paper) 1439828075 (hardcover : alk. paper) (OCoLC)ocn436030514 DLC DLC YDX BTCTA YDXCP BWX ORX CDX DLC pcc HF5549.5.M5 B67 2012 658.3008 B7372c 23 Borrego, Espiridion Albert 203585 Local Cultural competence for public managers managing diversity in today's world Espiridion Borrego, Richard Greggory Johnson III. Boca Raton, FL CRC Press c2012. xix, 394 p. ill. 25 cm. 1 DVD (4 3/4 in.) Includes bibliographical references p. 365-379) and index. Introduction to cultural competence : do I really need to be culturally competent? -- Why cultural competence is important -- How globalization and immigration are changing the world -- Defining cultural competence for public managers -- Cultural competencies -- Cultural competence for executives, managers, supervisors, and employees -- Experiences from successful multicultural and diversity programs -- Cultural competencies for executives -- Cultural competencies for middle managers and supervisors -- Cultural competencies for employees -- Building the culturally competent organization -- Establishing the organizational cultural competence framework -- Human resource management and cultural competence -- Using cultural competence to develop international collaborations -- Cases in cultural competence -- Cultural competence in health care -- Cultural competence in higher education -- Resolving diffi cult employee issues -- The human resource office : the last resort -- Where do we go from here? -- What the future holds : more change. Diversity in the workplace 87477 Local Public administration 154857 Personnel management 150030 Local Johnson, Richard Greggory. 240113 Local 229260 229260 0 0 ddc 0 658_300800000000000_B7372C 0 evd 116987 10 10 1 2016-05-27 Amazon 500523 0 658.3008 B7372c 80000002478801 2016-05-27 00:00:00 r:311265 3 CD 0 0 ddc 0 658_300800000000000_B7372C 0 evl 116992 10 10 1 2016-05-27 Amazon 59.95 500522 0 658.3008 B7372c 80000002478793 2016-05-27 00:00:00 r:311265 z:Presup. 2012-13 6