@book{228988,
	author = {Silver, Steven D.},
	title = {Networked consumers / },
	publisher = {Palgrave Macmillan,},
	year = {c2012.},
	address = {Houndmills, Basingstoke, Hampshire :},
	url = {http://site.ebrary.com/lib/pucpr/docDetail.action?docID=10522265}
}