TY - BOOK AU - Scupola,Ada TI - Developing technologies in e-services, self-services, and mobile communication: new concepts AV - HF5548.32 .D484 2011eb U1 - 658.8/72 23 PY - 2011/// CY - Hershey, PA PB - Information Science Reference KW - Electronic commerce KW - Local KW - Electronic books KW - local N1 - Includes bibliographical references and index N2 - "This book presents perspectives on the management, delivery and consumption, and creation of new e-services technologies and tools, reviewing specific e-services such as e-banking and e-health initiatives and offering new perspectives useful to industry professionals and academicians interested in the creation, application, and evaluation of a number of different mobile and electronic services"--Provided by publisher UR - http://site.ebrary.com/lib/pucpr/docDetail.action?docID=10480577 ER -