Developing technologies in e-services, self-services, and mobile communication new concepts [electronic resource]
[edited by] Ada Scupola.
- Hershey, PA Information Science Reference c2011.
- 1 onlline resource (xxv, 363 p.) ill. 29 cm.
Includes bibliographical references and index.
"This book presents perspectives on the management, delivery and consumption, and creation of new e-services technologies and tools, reviewing specific e-services such as e-banking and e-health initiatives and offering new perspectives useful to industry professionals and academicians interested in the creation, application, and evaluation of a number of different mobile and electronic services"--Provided by publisher.