TY - BOOK AU - Kirchmer,Mathias TI - High performance through process excellence: from strategy to operations SN - 9783642211652 (online) AV - HF5548.2 .K4889 2011eb U1 - 658.500285 22 PY - 2011/// CY - Berlin PB - Springer KW - Business KW - Data processing KW - Local KW - Management information systems KW - Production management KW - Electronic books KW - local N1 - Includes bibliographical references (p. 173-178); Management of process excellence : what is it and why do you need it? -- Innovation : an important goal of MPE -- Information technology enabling process execution with MPE -- Business process change management for MPE -- Business process governance for MPE -- Reference models to empower MPE -- Interenterprise business processes enabled by MPE -- Emergent processes enabled by MPE -- Globalization requires MPE -- Small and medium enterprises also benefit from MPE -- What has jazz to do with MPE? UR - http://site.ebrary.com/lib/pucpr/docDetail.action?docID=10492162 ER -