Rock, Stephen. creator text nyu 2013 First edition. monographic eng

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xvi, 204 pages illustrations ; 23 centimeters. C.R.E.A.T.E. a thriving change environment -- Keeping that alignment means managing your stakeholders -- Change agents -- Communications : create once; use many times -- Manager's checklist for Chapter 9 -- Measuring progress : the secret weapon of change effectiveness -- Creating effective milestones -- Judging progress -- Managing shared responsibilities -- Building your scorecard -- Will scorecards work for you? -- Good leadership = good scorecards -- Manager's checklist for Chapter 10 -- The secret weapon : governance -- Elements that guide governance -- Key elements #1 and #2: establish objectives and guiding principles -- Key element #3: grant authority and responsibility in relationships -- Key element #4: verify performance -- Key element #5: institute cohesive policies and procedures -- Risk management -- Key element #6: foster a culture of collaboration -- Manager's checklist for Chapter 11 -- What is it really like to create change? -- Assessing your change environment -- The characteristics you need handing conflict : consensus is not the goal -- The dos and don'ts of compassion -- Wrapping it up : so what is your job anyway, and is it of value? -- Model stewardship -- Manager's checklist for Chapter 12 -- Index. by Stephen Rock. Includes index. Organizational change Management HD58.8 .R634 2013 658.4/06 9780071769471 (alk. paper) 0071769471 (alk. paper) 2012039728 DLC 121025 20210506062829.0 310677 eng